3100 Privacy Policy — Protecting Your Data Is Our Priority
At 3100, we take seriously our responsibility to protect the personal information of every user in Malaysia. This policy clearly explains how your data is collected, used, and kept secure.
Effective date: 1 January 2026. This policy applies to all users of the 3100 platform.
Information We Collect
When you register and use the 3100 platform, we collect the following categories of information:
- Account information: Full name, email address, phone number, and password (stored in a processed form that cannot be read directly).
- Device and browser information: Device type, operating system, browser type, IP address, and other technical log data collected automatically when you access the platform.
- Payment Information: Transaction details in MYR including the payment method used (FPX, e-wallet, etc.), deposit and withdrawal amounts, and transaction timestamps. Full bank account numbers are not stored on our servers — they are processed directly by approved payment providers.
- Usage Data: Pages visited, time spent, games played, and your navigation choices within the platform.
- Cookies: Small files stored on your device to maintain your login session, save language preferences, and improve your overall experience.
We do not collect sensitive information such as national identification numbers (MyKad) unless required for identity verification processes requested by authorities or mandated by law.
- Account registration information
- Device & browser data
- MYR Transaction Details
- Platform activity history
- Session & preference cookies
How We Use Your Information
The information collected is used to verify your identity at login, process deposits and withdrawals in MYR, maintain gaming records, and ensure your account functions correctly. Without this data, the 3100 platform cannot operate securely.
Device data and activity logs are used to detect suspicious activity, prevent unauthorised access, and protect your account from misuse. Our system analyses unusual login patterns and alerts the security team when necessary.
Anonymised usage data is used to understand how users interact with the platform, identify areas for improvement, and develop new features more relevant to Malaysian users.
We use your email to send important account-related notifications such as transaction confirmations, security alerts, and policy updates. We do not send promotional content without your prior consent.
Cookies & Tracking
The 3100 platform uses cookies for technical purposes and to improve user experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies: Maintains your login state during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language settings and display preferences so you don't have to reconfigure them each time.
- Analytics cookies: Collects anonymous usage data to help us understand platform performance. This data is not linked to any individual's identity.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in.
Data Storage, Security & Sharing
All 3100 user data is stored on servers protected with SSL encryption. Passwords are stored using one-way hashing techniques and cannot be decrypted. Our systems undergo regular security audits to ensure there are no vulnerabilities that could be exploited by third parties.
Financial transaction data is retained for as long as required for legal compliance and internal auditing, after which it is deleted in accordance with established procedures.
3100 does not sell, rent, or share your personal information with third parties for marketing purposes. We only share data in the following circumstances:
- To payment providers to process your MYR transactions.
- To legal authorities when required by court order or Malaysian law.
- To technical service providers bound by strict confidentiality agreements.
User Rights, Policy Updates & How to Contact Us
Your Rights as a User
As a 3100 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: If your data is inaccurate or outdated, you may request that we update it. Basic details such as your email address can be updated directly through your account settings.
- Right to Deletion: You may request the deletion of your account and personal data by contacting our support team. Requests will be processed within 30 business days, subject to any legal retention requirements.
Changes to This Policy
3100 reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page along with the new effective date. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our support team:
Email: [email protected]
Support hours: 24 hours a day, 7 days a week
Your Data Is Safe With Us
Register a 3100 account with full confidence that your privacy and data security are always the platform's top priority.